Refund policy

RETURNS & CANCELLATIONS

If you believe your order has a fault, please contact sourstudios111@hotmail.com with your order details and photographs where appropriate so that we can assess the issue.

FAULTS & DAMAGE

Please contact us as soon as possible if you believe your product has arrived damaged or has a genuine manufacturing fault.

We may request photographs or other information to help us understand the issue.

Damage caused by dropping, bending, excessive force, misuse, exposure to harsh chemicals, water damage, improper application or removal or general wear and tear are not considered a manufacturing fault.